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Dunkin` Donuts in Miami
Restaurant
Open
15469 SW 137td Ave, Miami, FL 33177-1279, Miami
Overview
Restaurant Hours
Monday
08:00 - 17:00
Tuesday
08:00 - 17:00
Wednesday
08:00 - 17:00
Thursday
00:00 - 17:00
Friday
00:00 - 17:00
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Ask a Question
Why is the drive thru wait so long?
Depends at the time of the day. Mornings you'll have a long wait lunch as well it also depends on the location of the store.
Review
RH
Rebecca H.
google
11.20.2024
Employees don't have the best service skills and the night I went, there was music playing on their store speakers with offensive and profanity lyrics. Thankfully my 3 young kids were not in the store with me at that time. I was shocked to hear such vulgar music at a family doughnut shop.
MW
Mandi Ward
google
09.16.2018
I always walkin here. Never the drive thru. But, only because the staff is so delightful. Yummy coffee. Made just how I like it.
MS
Margette Stovall
google
08.23.2018
Today this staff has been nothing short of Amazing. They were professional and patience with my large party of kids. They need a raise.
Tony
google
08.12.2018
I'll give this a fair review after COVID-19.
RR
Richard Rojas
google
07.27.2018
Good cofee, Service D+...
AB
Audrey B
google
07.19.2018
There's nothing better than Dunkins for me
LN
Leopoldina Nicola
google
07.18.2018
The best an fast service
CL
Carlos Lopez
google
07.12.2018
Service too slow
RG
Ruben Gonzalez
google
06.19.2018
There are 3 Dunkin in my area and this is the closest to me. I don't know why I try to go. They never have simple menu items. This morning at 9am they don't have croissants and when I do manage to get the menu items I need, they dont include napkins or small necesities in the bag. Very frustrating to come to this location
LD
Luis Diaz
google
05.05.2018
Friendly atmosphere and great customer service! 👍
CB
Charlie Brown
google
04.19.2018
Best branch in Miami,onlyone 24 hrs a day and the staff really nice and gentle
SS
Sabris S.
google
04.18.2018
Missing already the pumpkin drinks
HD
Henry De Guzman
google
03.08.2018
Guy behind the counter very rude didn't have coffee ready but the lady who did the sandwich did a great job this is the reason why I gave them my number #3
GA
Gabi Anahi Rojas
google
03.04.2018
I’ve been coming here for about 3 months , this Dunkin donut is in no way shape or form on my way to work but I go out of my way to come here ! The costumer service is outstanding when there is a line Alex is taking care of the customer/s and Monica sees that and makes my iced coffee knowing that I may be in a hurry or what ever the situation may be . THANK YOU for making my morning every single day !! Keep up the amazing exceptional work !!
PM
Prasad Menon
google
02.05.2018
Worst DD to be in when planning to drive thru. Even if there is no line, expect at least a delay of 10 minutes, hopefully due to virtual cars in from of me. Its high time the store goes for the right employees.
MH
MD H
google
01.12.2018
Biggest variety of donuts I have seen in a long time. The donuts looked extremely fresh and delicious. The staff was very professional and courteous.
DR
David Rand
google
11.05.2017
They wouldn't give me my senior discount. I never heard of I seen you discount.
NS
Nico Saporito
google
10.18.2017
Staff was fun and friendly. Food was served quickly and place was kept clean.
TT
Tito Titos
google
09.12.2017
I feel taken care of when I go and my wife feels well taken care when she goes and we never go together so its not like if they know that my wife is my wife. I love seeing Young people with great Customer service skills. (I am young myself so imagine what you see at otger places 😁)
11misskristy
google
08.26.2017
This is the Dunkin’ Donuts closest to my house. The staff here is phenomenal. I like this location because the store is clean, the staff is friendly, but my favorite part of coming here in particular is because the man (hate that i can’t remember his name!) who works day shift drive through/in store is such an awesome person. He remembers my son and I every time we visit and makes us feel welcome. I’m glad the DD so close to my home has such amazing staff. Their food is always delicious, cooked well, and coffee is great. I give them a 10/10!
YG
Yuraymis Giovane
google
08.16.2017
Service is horrible, drive through extremely slow. They took 15 minutes to give me my order, which by the way it was only four drinks.
1M
1LOVE Morales
google
08.13.2017
Always gets my order right I have never been missing anything like in other fast food places that you have to make sure you got what you paid for in your bag.not here I just say have a good day and I know I got my order right
AP
Alexander Pineda
google
08.02.2017
The people here were very friendly and funny we had a good time laughing while getting donuts for an event. Thank you !
CM
Charles McCall
google
07.27.2017
I don't know how this place hasn't run out of business. I go here once or twice a week simply because it is close to home and I genuinely like the food. However for the past couple of months they have been non-stop screwing up my orders, I've tried everything, making them repeat the order, talking very slow, etc. one way or another they always manage to mess up our order. Not once has it been perfect. No that I think of it, we only got one apology for the mistake.
YP
Yariely Portorreal
google
07.27.2017
I have been to this dunkin donut store for the past year and every day there is a line of 20+ minutes. This is honestly unacceptable. I was waiting for my food at the window and the cashier lady was having a conversation with someone else and was swearing up and down while I had my son in the car.
ef
enmanuel fonseca cabrera
google
07.23.2017
need more employees wait time is toooo long, plus customer service bad
eD
eliza D jam
google
04.26.2017
Low in donuts Manager smoking in from the store So when you go inside you have the donuts the Coffe and smell cigarette
AG
Amanda Gomez
google
04.17.2017
Very disappointed. We ordered from Postmates and because the store ran out of different flavors which is what our driver said they gave us a completely different order. They did not do their job to inform us that they ran out which caused us to waste our money. I really hope if they run out of flavors again they can a least find a way to communicate with their customers through Postmates or whatever form of delivery they have to let us know so we don’t have to waste our money.
MT
Max Tovar
google
04.07.2017
Worst place ever. Male staff member smoking at the entrance. The place was empty and yet the female staff inside completely ignored me (the only customer) for a while, staff has no manners and are very unwelcoming. As they where taking my order they interrupted several times for personal conversations. Almost like they didn't want me there.
AC
Amelia Castillo
google
04.04.2017
Worst place to ever go. I ordered a Cosmo Pineapple and the lady made a mistake and only put the pineapple in forgetting the blueberry, so she just pumped it in without even mixing or apologizing. The worst part is they weren’t even wearing gloves. They did everything with their bare hands and didn’t even wash their hands. It’s just a sloppy place.
SM
Sandra M.
google
02.12.2017
The drive through is horrible , the line takes for ever.
JI
James Iovino
google
02.12.2017
I've ordered from here many times in the past, almost always a great experience.They don't mess up food or fail to give you items.If you do order online though (as I usually do) just make sure everything is there as the system has its quirks sometimes.
KE
K Eusebio
google
10.21.2016
This store is closest to me but they are horrible. 99 % of the time my order is wrong, the rest of the time they run out of items like fresh munchkins and almond milk. I hate going there nobody takes responsibility and they keep changing the servers
CC
Candy Clarke
google
10.19.2016
Delicious fresh 🍩 donuts! Excellent customer service! Friendly atmosphere!
MV
Marcia Valdiviezo
google
10.18.2016
I love there frozen coffee
JS
Jean Shigley
google
10.12.2016
The coffee is excellent. Great donut selection also. But, there were no less than 7 people behind the counter and there were lines at both the driveway and inside. Took nearly 15 minutes for me to get a medium regular, 2 coconut donuts and a dozen minchkins!That would be unthinkable in Boston.
Sm
Sixtoes moreno
google
09.09.2016
Great Donuts and muffins .
AG
Annie Garcia
google
08.10.2016
Perosn taking order was pretty rude. Food was fresh.
DT
D T
google
07.21.2016
I love it. In this place I can a buy a "guayoyo" fresh coffee, also a variety to donuts, croissant, muffin.
MF
Maximiliano Feria
google
07.04.2016
Come here often. Place clean, smells good. What. An you say about dunking donuts. I don't think I have ever been in any that I had a bad tine in. Thanks
pamncas
google
06.22.2016
The were reasonably fast. I can't rate the product because it wasn't for me.
NE
Nancy Espinosa
google
06.21.2016
Horrible wait today in drive thru. Trying to apologize saying they are short staffed but they need to understand people need to go to work and a drive thru should not take 30 min
CA
Carolina Alegria
google
06.20.2016
I dont know how this dunkin donuts is still running ! Worst one around here! They never have donuts, they make them super sloppy! They need new management
AL
Adrian Lopez
google
06.17.2016
I just went order through the drive through and the service was awful. The gentleman at the front has no customer service skills....it felt like he was doing me a favor when I ordered my coffee...sluring his words and not even thanking me after my order....it seems like he did not want to be at work....very sad that the manager allows employees like this to serve the public... very sad .
AS
Adrian Seife
google
05.17.2016
Good to get a donut at enjoy their donuts and their ither things.
EH
Eric Hasselmann
google
03.17.2016
Honestly this is my favorite place but let me tell you so we are all in quarantine and we decided to get our selves some donuts because we wanna eat amazing food so we found out it closed at 7:00 pm and we though oh ok so we left the house at 6:28 and got there ten minutes later so it was 6:38 so it was still not closed yet nobody was there we asked an employee if it was open and they said no! Wow so much for closing at 7:00
EJ
Elizabeth Jerez
google
03.15.2016
No donuts at 9:30 am Manager talking with a new employee about short money that she have to paid and not helping any customer in line DUNKIN DONUTS OR DUNKIN NO DONUST REALLY WHY YOU GUYS DONT CLOSE THE PALCE 👎💩
KR
Kay Rascon
google
03.06.2016
The employees here are awesome. Theyve really bonded and created a relationship with me and even if they mess up, theyll quickly fix anything and improve on it. Thanks guys for being my daily coffee run! <3
RD
Rosa Delany, Broker
google
01.16.2016
I love Dunkin Donuts.. I go to all off them all over Kendall..so muchos that they already know my order.
JC
Juan Carlos Martinez
google
01.05.2016
Like most doughnut shops, this place always gives you that warm, fussy feeling of getting this comfort-food. Their sandwiches are also pretty good and will satisfy your hunger in a pinch.